Website audit · 30 June 2026
Empire Accountants
empireaccountants.com.auGood · professional services
A well-structured local accounting firm with strong trust signals and solid schema, but leaving AI visibility and conversion gains on the table.
Empire Accountants presents a credible, professionally written site with genuine client testimonials, clear service descriptions, and meaningful structured data — all strong foundations. However, the site lacks quantified outcomes, FAQ schema, and review schema that would significantly boost AI/LLM citability, and the conversion path relies too heavily on a single 'complimentary chat' CTA without pricing anchors or urgency triggers. Fixing these gaps would meaningfully lift both organic rankings and AI-driven referrals in a competitive Brisbane accounting market.
The breakdown · 7 dimensions, worst first
Design & Brand
68Heading hierarchy is mostly logical — H1 on homepage, H2 for section titles, H3 for service cards — but the homepage uses two H1 tags ('Brisbane Business & Tax Accountants for Small Businesses' and 'Accounting & Advisory Services for Brisbane Businesses'), which undermines SEO and structural clarity. Alt text is present on the CAANZ badge ('Chartered Accountants Australia and New Zealand member badge') but missing on several Unsplash images used for industry sections and service cards. The logo alt attribute is blank ('/media/website_designs/1/logo-regular.png' with no descriptive alt).
Conversion
69The contact form on /contact/ is functional with relevant qualification fields ('What best describes you?' dropdown) and a 48-hour response commitment, which reduces friction. The complimentary consultation offer is mentioned multiple times across the homepage. However, there is no pricing information or even a price range anchor on the homepage beyond '$$' in schema, no live chat or calendar booking widget, and the form requires navigating away from the homepage entirely — a homepage-embedded micro-form or Calendly-style booking would reduce drop-off. The blog content drives no visible conversion CTA at article level.
Messaging & Copy
71The copy is well-written and avoids generic accounting clichés — the tax planning section in particular ('most opportunities to reduce what you owe have already passed') is genuinely compelling. The 'fixed monthly fees' and 'dedicated advisor for every client' differentiators appear in the meta description but are not prominently featured in the homepage body copy, which is a missed opportunity. CTAs are present but inconsistent in language: 'GET IN TOUCH', 'contact us', 'find out more', and 'GET IN TOUCH' again — no single action dominates, and there is no outcome-oriented CTA like 'Book Your Free Strategy Call'.
First Impression
72The H1 'Brisbane Business & Tax Accountants for Small Businesses' communicates who they serve and where within seconds — solid. The phone number, CAANZ badge, and Xero Platinum Partner credential are visible in the header, adding immediate credibility. However, the hero section has two competing CTAs ('Our Services' and 'contact us') with no dominant visual hierarchy, and the subheadline is a long compound sentence that dilutes the punch of the opening.
SEO Foundations
73The site ranks in position 2 on Google for its own brand name, with the homepage, contact page, team page, and individual team member pages all indexed — good crawlability. The meta title 'Business Accountants Brisbane | Empire Accountants | Est. 2015' is well-formed and includes the founding year as a trust signal. The meta description mentions 'fixed monthly fees' and 'free consultation', which are strong click-through drivers. The duplicate H1 issue and missing alt tags are the main on-page weaknesses. The LinkedIn result appearing above the homepage for a branded search suggests the site's domain authority could be stronger.
AI & LLM Visibility
76The site has a well-constructed LocalBusiness + AccountingService JSON-LD block with geo-coordinates, opening hours, founding date, employee count range, a detailed 'knowsAbout' array covering 16 specific topics, and a full OfferCatalog with named services and descriptions — this is meaningfully above average for a local accounting firm and gives AI systems strong entity signals. The business description in schema is detailed and citable. However, there is no FAQ schema, no AggregateRating/Review schema pulling from the multiple testimonials visible on the page, and no Person schema for named partners (Beth Gozzard, Leonard Jiang, Laura Stauder, Luke Gozzard) who are mentioned by name in client reviews — all of which would significantly improve AI citability and recommendation likelihood.
Trust & Authority
79Trust signals are a genuine strength: CAANZ membership badge, Xero Platinum Partner status, TPB registration link, eight named client testimonials on the homepage with business names attached (Kehoe's Kitchen, Brickhouse Gym, Poppy Rose Flowers), a founding date of 2015 prominently used, and named partners with individual profile pages. The team page lists four partners with qualifications and personal bios including Laura Stauder's CPA credential and educational background. The Google Reviews link is present but no aggregate star rating or review count is displayed on the site itself, which weakens the social proof impact.
We found 12 specific fixes for empireaccountants.com.au
The problems are above. The fixes are ready.
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